DE

Privacy Policy

 

Privacy Policy – Appartements & Ferienhaus Meissnitzer

Thank you for your interest in our website.
The protection of your personal data is very important to us. Below you will find information on how we handle your data collected through the use of our website. The processing of your data is carried out in accordance with applicable data protection laws. If links to other websites are provided, we have no influence or control over the content or data protection policies of these websites. We recommend reviewing the privacy policies of the linked websites to determine whether and to what extent personal data is collected, processed, used, or made accessible to third parties.

Responsible Entity under Data Protection Law
Appartements & Ferienhaus Meissnitzer
Erzherzog-Johann-Straße 99
8967 Haus im Ennstal
Email: info@appartement-meissnitzer.at
Phone: +43 (0)664 5677489

Please note that deactivating cookies may limit the functionality of this website.

Definitions

Our privacy policy is intended to be simple and understandable. It generally uses the official terms of the General Data Protection Regulation (GDPR). The official definitions are explained in Article 4 of the GDPR.

Data Processing through Website Visits

When you visit our website, it is technically necessary for certain data to be transmitted by your browser to our web server. The following data is recorded during the connection for communication between your browser and our server:

  • Visited domain

  • Date and time of the request

  • Page from which the file was requested

  • Access status (file transferred, file not found, etc.)

  • Browser and operating system used

  • IP address of the requesting device

  • Amount of data transmitted

We collect this data to ensure a smooth connection to our website, to allow comfortable use, and to evaluate system security and stability. The legal basis for temporary storage of the data/log files is Art. 6 (1) f GDPR.

For security reasons, especially to prevent attacks on our web server, this data may be stored temporarily. It is not possible to identify individuals from this data. After a maximum of seven days, the data is anonymized at the domain level, so no reference to individual users is possible. The data is only evaluated in anonymized form for statistical purposes and is not combined with data from other sources.

Contact Form and Email Communication

If you contact us via the contact form or by email, the information you provide, including your contact details, will be stored for the purpose of handling your request and for potential follow-up questions. This data will not be shared without your consent. The legal basis for processing this data is our legitimate interest in responding to your inquiry (Art. 6 (1) f GDPR) and, if your inquiry relates to the conclusion of a contract, Art. 6 (1) b GDPR. Your data will be deleted after your request has been fully processed, unless legal retention obligations exist.

Data According to Art. 13 GDPR

Your personal data, including but not limited to:

  • Basic data (name, address, email, phone/fax number, date of birth, customer number), language, and vehicle license plate

  • Travel document data (passport, ID, issuing authority, validity, nationality)

  • Payment details (credit/debit cards, bank cards)

  • Requested stay, destinations, hotels, contacts, special conditions, services, health data, frequent flyer numbers, personal preferences

  • Special categories of data (health information, marital status, partnership data)

…are necessary for our services. This includes bookings, guided tours, gastronomy, vehicle rentals, transfers, insurance, events, tickets, ski passes, summer cards, and more. Your data may be shared with third-party service providers required to provide these services, including providers outside the EU.

The legal basis for processing your data includes:

  • Fulfillment of contractual and pre-contractual obligations

  • Your consent

  • Legal or contractual obligations (e.g., accounting, tax, customs, registration laws)

  • Our legitimate interests (e.g., improving customer service, direct marketing, legal protection)

Data is retained for the duration of the business relationship, with regard to legal obligations, and based on the duration of any consent provided.

Your Rights

Under applicable data protection law, you have the following rights regarding your personal data:

  • Right of access (Art. 15 GDPR) – request information about your processed data

  • Right to rectification (Art. 16 GDPR) – correct or complete incorrect/incomplete data

  • Right to erasure (Art. 17 GDPR) – delete data if not legally required to retain

  • Right to restriction (Art. 18 GDPR) – restrict processing under certain conditions

  • Right to data portability (Art. 20 GDPR) – receive your data in a structured, machine-readable format

  • Right to lodge a complaint (Art. 77 GDPR) – with the Austrian Data Protection Authority (DSB), Wickenburggasse 8-10, 1080 Vienna

  • Right to withdraw consent (Art. 7 (3) GDPR) – withdraw consent at any time for future processing

Right to object (Art. 21 GDPR): You may object to processing based on legitimate interests or direct marketing. To exercise these rights, send an email to: info@appartement-meissnitzer.at

Cookies

Our website uses cookies, small text files stored on your device, to make the website more user-friendly, effective, and secure. Most are session cookies, deleted after closing your browser. Others remain until deleted or expiry. Cookies help remember settings and simplify navigation. Personal data in cookies is processed under Art. 6 (1) b or f GDPR.

You can configure your browser to notify you about cookies, allow or block them individually, or delete them automatically when closing the browser. Links for managing cookies in common browsers:

Do-Not-Track and script-blocking options are also available (e.g., NoScript for Firefox).

Retention Period

Personal data is stored according to statutory retention periods (e.g., commercial and tax law). Data no longer required for contract fulfillment or legitimate interests is deleted unless retention is legally required.

Contact

You can request free information about your stored personal data at any time. For more information, contact: info@appartement-meissnitzer.at.

Changes to This Privacy Policy

We reserve the right to update this privacy policy as required to comply with legal requirements or service changes. The latest version applies to your visit.

Last updated: October 2025